yamatoku ebay have just lost me

[zmaster18]

I think Yamatoku is a great store. The only thing I can complain about is maybe the customer service. Yamatoku could respond a little faster and give more of a detailed response to questions. I'm satisfied with everything else though.

[MaxXimus]

Cheap post to uk from japan always helps. Hopefully they will rethink. I mean a ps1 game worth £2 wont sell if post is £9.  trying j4u on ebay.

Rethink what? To keep their lost? Same about "Don't ship to {countries list}" - once seller start loosing money on {country name}, it's easier just not to sell there for a while.

Retracted bids - someone just having fun by thinking "keep thet greedy buggers busy". I'm pretty sure this(retracting, e-mailing etc) done by software.

And i very doubt about shill bidding - they are too big to bother. This is "recycle shop"(scrap yard in other words) and their goal is slightly different of what you thinking.

Ah, forgot about "bid on 1000s of other items"  - resellers(most likely), beginners, another sellers, who wants to push up average market price.

Sometimes Dora_ts17 has good deals on games. I just got the gamecube remake of biohazard for less than $10 USD shipped.

http://www.ebay.ca/sch/dora_ts17/m.html

Just checked their "negatives" - ITEM NEVER ARRIVED. Weird, isn't it?

I have around 10 purchases with them and got every package.

[80sFREAK]

If they dont go back nobody will buy as much as they wont be the cheapest. So theyll lose more than a few buyers trying to scam them.

You never know amount of their disputes and lost. And your $2 purchases will not help them much to survive.

@SumixXam, right, but it's happening quite regular. This is reality.

[HVC-Man]

I've bought probably 20 or 30 packages of items from yamatoku now and I've never lost any of them. Their communication makes sense seeing how they often have hundreds of individual sales to package and respond to. They're a fantastic seller. The only thing I'm not a huge fan of is how dirty some of their stuff is. Their pictures often mask the true filth of their items. Occasionally they list mint goods though.

[kevkevkev]

Yeah its hard to tell  creases without angled photos. 1 of my chrono triggers was grade quality.

[poipo32]

Be very careful with Yamatoku.
I have had problems with them on my last 2 orders, and I am not going to bother buying from them ever again.
On my last 2 orders the invoice Yamatoku sent me was higher than the total base shipping of all the items, I had to ask for new invoices explaining in details that it made no sense and that a 1kg package shouldn't even cost 120$ in the first place. For the first of my last 2 packages, the shipping eventually went down to 70$ (which is still incredibly expensive). But on the second package we agreed on 75 for EMS, and he shipped it with surface. I am currently trying to get my money back for the shipping charges from paypal as Yamatoku never responds to anything. As for my items I'm gonna have to wait a very long time to get them. 

[L___E___T]

 



Sad to hear.  I do feel like Yamatoku have a good selection of daily items but as a resource they are not always great value.  Having said that, there can be mega deals also.

My main complaint is not against them, but that there are just SO many people looking at their listings, it's rare to snag a bargain these days.  I've started looking at UK only listings to snag deals.

[zmaster18]

Be very careful with Yamatoku.
I have had problems with them on my last 2 orders, and I am not going to bother buying from them ever again.
On my last 2 orders the invoice Yamatoku sent me was higher than the total base shipping of all the items, I had to ask for new invoices explaining in details that it made no sense and that a 1kg package shouldn't even cost 120$ in the first place. For the first of my last 2 packages, the shipping eventually went down to 70$ (which is still incredibly expensive). But on the second package we agreed on 75 for EMS, and he shipped it with surface. I am currently trying to get my money back for the shipping charges from paypal as Yamatoku never responds to anything. As for my items I'm gonna have to wait a very long time to get them. 

I've had Yamatoku overcharge my shipping by about $200 twice... I messaged him saying how that was unacceptable and he did refund me. I think my current order may have been overcharged, we'll see when I get it next week.

A problem I had with him recently is that he took soooo long to respond to my messages that he cancelled a lot of my items because I didn't pay within the 30 days of the items. I tried asking him for an invoice everyday for 3 weeks and he either didn't respond or he kept messing up the invoice. He cancelled some really cool and really rare items that I won because he was taking so long. I'm pissed. I'm also mad at how he took 3 weeks to give me an invoice. I should have had that order already 

[famifan]

 

guys, don't be too positively pathetic.

do we have an official blacklist of ebay stores?

if not, then i propose to start it with Yamatoku. Foremost nice candidate to start with. 

there's a dozen of complains from various members at few threads. maybe it's better to warn other board members? so people will be aware of all known drawbacks such as extremely overcharged shipping costs and the lack of any response from the seller within 1 month.

could be done as a sticky thread in BST or Auction board.

[waterclocker]

Seems like they charge double on the shipping to take advantage of people who don't know what it costs to ship stuff from Japan.
I was over charged by $100 on my last order for EMS.  They did refund $85 after I complained to their credit...but I'm going to have to check
the postage on every order I get from them. 

Their easy peel off inventory labels have been bothering me too.  Most of the time they peel off fine, but they have caused damage
to a number of these wonderful old game boxes 

I guess I should be happy that I've gotten everything I ordered though.  I'll still watch for some rarities and deals, but I'm not thrilled.

[chowder]

Their untracked shipping prices used to be reasonable, but as 80sFREAK alluded to, I suspect they were a victim of some dishonest "my item never arrived" buyers.  eBay will always find in the buyer's favour in this situation.  By my own experiences though, they're either price gouging on the postage now and hoping you don't notice, or they've got someone completely incompetent in charge of that side of things.

They don't know or care about what they're selling IMO, they go for profit-by-volume.

I stay away now, not so many good deals available, and their pictures are often not representative of what you receive.

[kevkevkev]

They dont over charge shipping. You simply dont pay it until its a combined fair rate.
I wont go back while their shipping is registered. Plenty of other jpn sellers.

[chowder]

They dont over charge shipping. You simply dont pay it until its a combined fair rate.

Yes they do, as poipo32 and zmaster18 have also experienced.  Sometimes they'll reduce it when you ask, assuming you're lucky enough to get a response.

[mfm]

Don't many contries still accept registered SAL?

[zmaster18]

Just got my new package. I was overcharged by about US$100 for shipping. I totally saw this coming.
Yamatoku messaged me before explaining how the shipping cost includes a handling/shipping supplies fee. My big cardboard box and bubble wrap don't cost $100... I would pay a maximum of $15 for a shipping supply fee if he really needed me to pay for it.

I haven't opened it yet, lets see if everything is in here and not damaged.